We are likely in the early stages of another productivity boom.

You can feel it before you can fully measure it. Not in the official statistics yet, not neatly captured in GDP releases or quarterly productivity reports, but in the way work itself is beginning to change. Tasks that used to take hours now collapse into minutes. Layers of friction around research, drafting, analysis, coordination, and execution are starting to thin out. The shift is still uneven, still messy, but it is becoming difficult to ignore.

Enterprise IT has adopted AI-assisted tools at an uneven pace across the four functional areas. The adoption unevenness reflects a genuine difference in the maturity of AI applications across contexts — some IT functions have clear, measurable AI use cases with documented productivity gains, while others have AI vendor claims that have not translated to operational reality at the scale most enterprises require.

The honest assessment of where AI is saving time in enterprise IT is narrow but real: specific use cases within IT support, security operations, and software development assistance have demonstrated consistent productivity gains. The broader claims — AI transformation of IT operations across all functions — remain future-oriented rather than present-tense.