https://s3h.com/tags/servicenow/ Recent content in Servicenow on S3H.com Hugo en-us Tue, 21 Apr 2026 00:00:00 +0000 https://s3h.com/2026/04/21/servicenow-brings-ai-native-platform-to-manufacturing-value-chain/ Tue, 21 Apr 2026 00:00:00 +0000 https://s3h.com/2026/04/21/servicenow-brings-ai-native-platform-to-manufacturing-value-chain/ <p>ServiceNow has expanded its platform into manufacturing with a suite of AI-native capabilities covering the full value chain from sales and configuration through quality, warranty, and factory-floor operations. The announcement, made alongside the unveiling of Industrial Connected Workforce and ServiceNow EmployeeWorks for manufacturers, positions the company directly against the fragmented stack that characterizes most industrial enterprises.</p> <p>The core argument is structural. Manufacturing AI investments have accelerated over the past two years, but quality data, warranty claims, order workflows, and shop-floor processes typically run on separate systems with no shared governance layer. ServiceNow&rsquo;s pitch is that AI cannot deliver end-to-end execution when the data it needs is distributed across siloed tools—and that a single platform with unified workflows changes that calculus.</p>